Frequently Asked Questions:

What is the Supervised Visitation Program?

Supervised Visitation is a program that collaborates with the courts to provide a safe, secure place so parents and children can come together without the conflict of the parents tainting it.


What are the Different Types of Visitation?

  • Supervised Visitation-Parent and child are together in a room but there is always a Visitation Supervisor present taking notes.
  • Monitored Visitation-Parent and child are together in a room with no Supervisor present. The family is checked on regularly and notes are taken during their visits every 15-20 minutes.
  • Supervised Exchange-Exchanges are for parents who want to exchange their child for visits to the other parents home without seeing the other parent. We become the go-between.

How Long Are the Visits and When are They Scheduled?

Visits can be 1-3 hours, depending on court orders, once per week usually. Visits are scheduled on Wednesday, Fridays or Sundays 5p-8p and we have a shift 2:30p-4:30p at a time convenient to both parents, the same day every time.

Who are the Staff?

Our programs are run with a combination of staff and volunteers. All staff are trained to work with parents and children.

Who are the Clients?

The courts may refer any family to our program to make sure safe visiting between children and their parent, grandparents, or siblings is occuring. Our program is not meant to be a permanent solution. Our hope that parents work through any issues and eventually graduate from our program.

How is the Family Referred?

Families are referred to our program usually through court orders. Once the order is issued, parents should immediately call us CRC to schedule a pre-service intake appointment. Staff meets with both parents, individually, and at times with the children, for a pre-visit orientation. During the interview, program rules are reviewed, paperwork is filled out and a scheduled day for visits is established. Intakes are done Tues, Wed., Thurs 10:00-1:00. If you cannot call during these hours for an appointment you may call the office and leave a message for Carol to call you back. (419) 473-8955

Is There a Fee?

Yes there is a fee. The non-custodial parent is required to pay a fee per visit based on how many hours and type of visit.

How Long Does it Take to Complete the Program?

It is at the discretion of the courts to decide how long a family will take part in our program. The court’s decision will be based on the safety needs of the child(ren), the progress of the visits, and maybe other factors.

Where Do Visits Take Place?

The visits are facilitated in a child friendly setting with plenty of toys, games, and videos available to take to the private visit rooms. We are lucky enough to rent space in Hope United Methodist Church, conveniently located across from Franklin Park Mall:

Children’s Rights Collaborative, 4069 W. Sylvania Ave., Toledo OH  43623. (419) 473-8955


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